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This page highlights some of the resources I have found most valuable in my study of this field. I hope you find them useful.
Books
Your Brain at Work – David Rock. Applies emerging neuroscience principles to the working environment.
Difficult Conversations: How to Discuss What Matters Most Douglas Stone (Author), Bruce Patton (Author), Sheila Heen (Author), Roger Fisher (Foreword)
- We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success.
Authentic Relationships Matter 